Vouchers

Celebration

Electronic gift voucher emailed to either yourself or as a gift to your chosen recipient.

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Our gift vouchers are a great way to gift a lesson or to create a balance that can be used as payment or part payment towards any future riding lesson.

Voucher duration
Vouchers are valid for a period of 12 months from the date of purchase.

Use of multiple vouchers
Only one gift voucher can be used per course booking

Voucher Issue
Vouchers shall be provided free of charge to the email address provided at point of purchase. We no longer issue any gift vouchers by print and post

Voucher redemption
Services must be pre-booked. Vouchers can be redeemed by phone, by email or from our online booking’s portal 24 hours after purchase. Redemption contact details are provided on the voucher email

Refunds
Vouchers are non-refundable other than within the 14-day cancellation period as per the Consumer Contracts Regulations 2013. No change or credit given in the event that the voucher value exceeds the total cost of the lesson – for example where a £100 voucher is used to purchase a £95 lesson

Monetary vouchers
Monetary vouchers can be used for part or full payment of your chosen lesson. If the lesson cost exceeds the amount of the gift voucher, the balance must be paid in full by credit or debit card at the point of booking. Once a gift voucher expires or has a balance of zero, the voucher code will become invalid and can no longer be used. Gift Voucher values are exact at the time of purchase, balances cannot be adjusted or 'topped up'.

Lesson vouchers
Vouchers can only be redeemed against the specific lesson type for which they were purchased. For example, a Prestige Tuition Gift Voucher cannot be used with the Prestige Show Centre.

Course availability
Prestige Equestrian does not guarantee that spaces will be available on lessons. Spaces are only secured once a lesson has been booked, so it is recommended that you book as early as possible to avoid disappointment.

Transfer
Vouchers are non-transferable and cannot be exchanged for cash.

Lost vouchers
If you have lost your email containing the voucher code, we can resend the confirmation email to you by contacting us. - We can only reissue a voucher code to the email address provided at the original point of sale.

Use of promotional codes
Promotional codes cannot be used in conjunction with gift vouchers

Show Centre
01452 726633
shows@prestige.training

Prestige Equestrian
Bath Road, Hardwicke,
Gloucestershire,
GL2 2RG

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spice.winter.stow

Lesson Enquiries
01452 720288
enquiries@prestige.training

Prestige Equestrian
Bath Road, Hardwicke,
Gloucestershire,
GL2 2RG

///

spice.winter.stow

Enquiries
01452 720288
enquiries@prestige.training

Show Centre
01452 726633
shows@prestige.training