Gift Card Terms & Conditions

Gift Card Validity Gift cards or gift vouchers are valid for a period of 12 months from the date of purchase and cannot be redeemed after the expiry date.

Use of multiple gift cards. Only one gift card can be used per booking.

Use of promotional codes. Promotional codes or other offers cannot be used in conjunction with gift cards.

Email gift cards. Cards shall be provided free of charge to the email address provided at point of purchase.

Postal gift cards. Cards are now only issued digitally by email. There is no longer any  option for physical gift card.

Gift card redemption. Lessons must be pre-booked. Gift cards can be redeemed by emailing enquiries@prestige.training or by booking online here and entering your gift card number on the order details and paying any remaining balance by BACS.

Gift card balance. Gift card balance can be viewed by entering your unique card number at any time by visiting: https://prestige.training/balance

Refunds. Gift cards are non-refundable other than within the 14-day cancellation period as per the Consumer Contracts Regulations. No change or credit given in the event that the gift card value exceeds the total cost of the lesson – for example where a £100 gift card is used to purchase a £95 lesson.

Monetary gift cards. Monetary gift cards can be used for part or full payment of a tuition lesson only. If the lesson cost exceeds the amount of the gift card, the balance must be paid in full by BACS at the time of booking.

Lesson availability. Spaces are only secured once a course has been booked and paid for in full, so it is recommended that you book as early as possible to avoid disappointment.

Transfer. Gift cards cannot be exchanged for cash.

Lost or stolen gift cards. If you lose your gift card email or do not receive it, contact enquiries@prestige.training and a replacement email will be sent. Prestige Equestrian takes no responsibility for gift card misuse, so ensure you keep your card details secure. Note that the reissue of a gift card email will not affect the balance or expiry date of your card.

Cancellation. In the unlikely event that a booking needs to be cancelled by Prestige Equestrian, the balance will be refunded to your gift card. In the event that a lesson or course is cancelled by a gift card holder with less than 48hrs notice, no refund shall be given.